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Conditions of Purchase

  • Products returned within the 10 day trial period to be in original condition and packing.
  • Products may not be accepted for return or refund outside of the 10 day trial period, any damaged goods or no authorisation
  • Smartsense authorisation is required before returning goods via Australia Express Post
  • Smartsense reserves the right to deduct shipping cost, SIM card cost and setup cost from any refund
  • Goods returned for repair should be sent via Australia Express Post with a return Express Post bag included
  • Delivery is Australia Express Post usually next day
  • Customers are not required to purchase a SIM card plan – we include an Aldimobile ‘prepaid’ 365 day SIM card plan
  • Customers setup requirements are included at shipping – once unpacked just turn on the device by placing in charging dock
    or press ON button
  • Smartsense and Cadsite Pty Ltd does not guarantee in any way that the devices will prevent accidents, death or personal injury to the user or others as a result of any cause whatsoever. The parties agree that the devices are not designed or guaranteed to prevent any loss or injury. The user understands that the devices GPS and SOS functions are limited to the constraints of all GPS systems and mobile networks and in the event that the device cannot receive GPS signal it will provide its last known location in a text message. When a device cannot receive GPS signals it may utilise WIFI to determine location – WIFI locations can be less accurate than GPS locations
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